Our Translations

Our Translations

What services do you offer?


We currently offer 3 different services to cover all your translation needs: PRO Translations: A specialized service to translate all your professional or legal documents. Professional Translators will receive your documents and translate them in less than 24 hours. We guarantee a human translation. There is the optional service of receiving a Translation Certification Letter along with your documents and we can Match the Format as a premium service if you need your documents to look as the original format. Documents supported: - Birth | Marriage | Divorce Certificates - Contracts and Agreements - School Diplomas and Grades - Police | Criminal Records - National ID´s - Invoices | Bills -If not sure, get a free quote. STANDARD Translations: Use our STANDARD service to translate all your regular use content and documents. Professional Translators will receive your documents and translate them in less than 24 hours. We guarantee a human translation for this service. Documents supported: Emails | Letters International Communications Product Descriptions User-generated content Social Media | Blog posts Marketing Campaigns Presentations | Reports Guides | Articles App | Website content App/Website UI Strings If not sure, get a free quote. EXPRESS Translations: Use our EXPRESS service to translate all your regular use content and documents through an automated software and then Professional Translators will review the content to make sure its accurate and understandable. Receive your document in 24 hours or less. This service does not support legal, medical, scientific, or technical documents.




What languages do you translate?


We currently specialize in English – Spanish translations. Stay tuned as we might support other languages soon!




How Long Does it Take to Translate My Documents?


Translation time depends on a number of factors: The source language Number of pages | words The quality of the document´s scan The need for clarification on spelling or missing information Taking these factors into account, the average time it takes is roughly 24 hours or less for up to 4 pages for PRO Translations and number of words for STANDARD and EXPRESS Translations. Larger amounts of words and pages, can take multiple days. For lengths longer than this, we will happily supply a free quote for turnaround time.




Who translates my documents?


Our translators are all certified and tested prior to working on document translation. Many of them specialize in their native language to ensure maximum quality. They all come from various backgrounds as well, including Ivy League Universities, former embassy translators and other impressive professional backgrounds.




Are my translated documents certified?


Unfortunately, they are not. We can provide a Translation Certification Letter for any particular use, however, it’s important to know that in order to maintain low prices and due to a number of factors, you will not receive a Stamp Certification with a Certifier´s name and Registration. For more information on the Translation Certification Letter, go here!




How do I know my information is safe?


We secure all the information on our website using a 256-bit SSL encryption which is the industry standard for secure communication. Only members of EGO Translate will have access to the documents and those who do will be professionals who have signed confidentiality agreements. For an extra layer of security, credit card information is not stored on the same servers, instead it is sent directly to our bank for maximum protection.




How does your translation process work?


Once you´ve placed an order, the documents are reviewed by a certified translator in the language of your election. Once the translation is complete, it´s sent to another member of our team for editing and quality assurance. From here, the translated documents are then emailed directly to you, if you order any additional service as the Translation Certification Letter, we´ll send it along with the translated documents.




What is your delivery policy?


t depends on the service you request: PRO Translations: Up to 4 pages in less than 24 hours. STANDARD Translations: Up to 2,000 words in less than 24 hours EXPRESS Translations: Up to 4,000 words in less than 24 hours





Our Prices

How much does this service cost?


We have 3 different services as follows: PRO Translations: $23.95 per page. Any excess of pages will be considered as a second page at the same rate. If you are not sure, you can request a free quote from our EGO Team. The Translation Certification Letter has a price of $9.99 and to match the format, the price is $4.99. STANDARD Translations: $18.99 up to 1,000 words. Any excess of words will be considered as a second service at the same rate. If you are not sure, you can request a free quote from our EGO Team. The Translation Certification Letter has a price of $9.99 and to match the format, the price is $4.99. EXPRESS Translations: $12.99 up to 1,000 words. Any excess of words will be considered as a second service at the same rate. If you are not sure, you can request a free quote from our EGO Team. The Translation Certification Letter has a price of $9.99 and to match the format, the price is $4.99.




How can I request a free quote?


Quotes can be requested via our free quote form. Once you´ve filled this out, we will reply to you as quickly as possible during normal business hours.




How can I request revisions?


We strive to provide the most accurate translations possible, but in some cases there may be an issue with spelling of names, locations, or document clarity. In these cases, reply to the email you received with your translated document and describe the correction you need. One of our representatives will contact you with additional questions so we can make the proper changes.




Can I get a refund in my order?


Orders can be canceled prior to delivery by replying to the email you received with your receipt.




What payment methods do you acccept?


We accept all major credit cards and PayPal as forms of payment. You will be required to pay at the completion of your order checkout.





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